Aroma Contact

Where Every Sip Tells a Story.

Discover artisanal coffee and exquisite teas from the world's finest estates, delivered with unparalleled freshness directly to your home or office. Elevate your daily ritual with Aroma Delivered.

Explore Our Collection

Our Journey in Numbers

Since our founding, we've been dedicated to quality and community. Our achievements reflect our passion and your trust in us.

1.5 Million+

Cups Brewed

This staggering number represents more than just sales; it's a testament to the countless moments of joy, focus, and connection our products have facilitated. Each cup is a part of someone's morning routine, a catalyst for a great idea in an office, or a comforting presence on a quiet evening. We meticulously track our distribution to understand our impact, ensuring that every batch, from our single-origin espressos to our calming herbal infusions, meets the highest standard of quality. This milestone was reached in late 2024, a proud moment for our entire team of roasters, tasters, and delivery partners who work tirelessly to bring these experiences to you. It motivates us to push further, innovate our offerings, and continue to be a reliable and cherished part of our customers' daily lives across the nation.

40+

Global Estates Sourced

Our sourcing philosophy is rooted in discovery and ethical partnership. We have cultivated direct-trade relationships with over forty unique estates in renowned growing regions like the Ethiopian highlands, the volcanic soils of Colombia, and the misty mountains of Darjeeling. This isn't just about finding the best beans and leaves; it's about building sustainable futures for the farming communities. We pay premium prices that far exceed fair trade minimums, and we invest in local infrastructure, education, and healthcare projects. Each partnership is a long-term commitment, allowing for a collaborative approach to quality improvement and experimental processing methods. This global network allows us to offer a diverse and ever-changing menu of micro-lots and rare varietals that you simply cannot find anywhere else, bringing the authentic taste of a place directly to your cup.

99.2%

Satisfaction Rate

Customer satisfaction is the ultimate metric of our success. This 99.2% rating is derived from over 50,000 post-purchase surveys and independent reviews collected over the past year. We obsess over every detail of the customer experience, from the intuitive ordering process on our website to the satisfying unboxing of our eco-friendly packaging. Our customer service team is not a cost center; they are empowered brand ambassadors trained in all aspects of coffee and tea. They provide brewing advice, resolve issues with a single contact, and actively listen to feedback. This feedback loop is critical, directly influencing our product development, delivery logistics, and service protocols. We don't just aim to meet expectations; we strive to create loyal fans who are excited to share their Aroma Delivered experience with others. This number is our promise of quality and care.

From Bean to Your Door

Our meticulous four-step process ensures that every order is a perfect expression of quality and freshness.

1

Ethical Sourcing & Selection

Our journey begins at the source. We believe that exceptional coffee and tea are born from a combination of ideal terroir and the passionate dedication of farmers. Our sourcing team, led by a certified Q Grader, travels the globe to establish and nurture direct-trade relationships. We bypass traditional commodity markets, which allows us to pay our farming partners significantly more, ensuring they can invest in their land, families, and communities. The selection process is incredibly rigorous. We assess farms based on their commitment to sustainable and organic practices, their harvesting precision (such as hand-picking only the ripest coffee cherries), and their innovative processing methods—be it washed, natural, or experimental honey processing. For our teas, we seek out gardens that practice traditional, orthodox methods of plucking and rolling. We receive dozens of samples weekly, and each is cupped or tasted 'blind' in our lab. Less than 5% of these samples meet our stringent criteria for flavor clarity, complexity, and character. This uncompromising approach to sourcing is the foundational pillar upon which our entire quality promise rests. It's a slow, deliberate, and deeply personal process that respects both the product and its producers.

2

Artisanal Roasting & Blending

Once the finest green coffee beans arrive at our roastery, they are handed over to our master roasters. Roasting is both a science and an art, a delicate dance of heat, time, and airflow that unlocks the latent potential within each bean. We use a state-of-the-art Loring S35 Kestrel roaster, renowned for its smokeless technology and unparalleled control, which allows for clean, consistent, and repeatable roast profiles. For each single-origin coffee, we develop a unique profile designed to highlight its intrinsic qualities—the bright citrus notes of a Yirgacheffe, the chocolatey body of a Guatemalan, the fruity complexity of a natural-processed Kenyan. Our roasters don't rely on automation; they use their senses, listening for the 'first crack' and monitoring color development with a trained eye. Roasting is done in small batches multiple times a week to guarantee that the coffee you receive was roasted just days, not weeks or months, before it ships. Our tea blending is equally meticulous. We work with a master tea blender to create our signature infusions, balancing ingredients like bergamot oil, jasmine blossoms, and dried spices to create harmonious and memorable flavor experiences. This stage is where raw potential is transformed into delicious reality.

3

Precision Grinding & Packaging

Freshness is fleeting, and our packaging is engineered to preserve it. We strongly advocate for whole bean coffee, as the peak of flavor is unlocked just after grinding. However, we understand the need for convenience. For customers who prefer pre-ground coffee, we use industrial-grade roller mills, not blade grinders, to ensure a uniform particle size crucial for a balanced extraction. We offer specific grind settings for every brewing method, from coarse for French Press to extra-fine for espresso. Immediately after roasting (and cooling and degassing for 12-24 hours), the coffee is packaged in our signature bags. These aren't just pretty bags; they are technical marvels. Constructed with multiple layers, they provide a complete barrier to oxygen, moisture, and UV light—the three enemies of coffee freshness. Each bag is fitted with a one-way degassing valve, which allows naturally occurring CO2 from freshly roasted beans to escape without letting damaging oxygen in. The bags are then nitrogen-flushed, a process that displaces any remaining oxygen, effectively pausing the staling process and preserving the coffee's vibrant aromatics and flavors until you are ready to open it. This attention to detail ensures that the unboxing and brewing experience is as aromatic and delightful as we intended.

4

Rapid, Carbon-Neutral Delivery

The final leg of the journey is getting our meticulously prepared products into your hands as quickly and responsibly as possible. Our logistics are optimized for speed. Orders are typically processed and dispatched from our facility within 24 hours. We've established strategic partnerships with leading courier services to offer expedited shipping options across the country, with many urban areas receiving next-day delivery. But speed is not our only concern. We are deeply committed to environmental stewardship. Since 2023, we have achieved 100% carbon-neutral delivery. We accomplish this by calculating the total carbon emissions generated by shipping every single package, from our door to yours. We then invest in certified carbon offset projects, such as reforestation, renewable energy, and methane capture initiatives, to completely neutralize our shipping footprint. You receive real-time tracking information from the moment your order leaves our facility, so you can follow its journey. Our goal is to provide a delivery experience that is not only fast and reliable but also aligns with the values of our environmentally conscious customers. It’s the final handshake in our promise of quality, freshness, and responsibility, ensuring your first sip is as perfect as it can be.

A collage of coffee beans, tea leaves, and our roastery.

The Heartbeat Behind the Brew

We're more than a company; we're a collective of passionate artisans, explorers, and perfectionists united by a single belief: a better cup of coffee or tea can create a better day.

Aroma Delivered was born not in a boardroom, but over a shared French press of a rare Gesha varietal in 2019. The founders, a former food scientist, Dr. Aris Thorne, and a third-generation coffee farmer, Elena Reyes, were disillusioned with the state of the commercial coffee industry. They saw a world where "fresh" often meant weeks or months old, where the stories of the farmers were erased by commodity trading, and where the nuances of flavor were roasted away in favor of a homogenous, uninspired product. They envisioned a different path—a model that celebrated transparency, championed the producer, and obsessed over the science of flavor preservation.

Our mission is threefold. First, to source the most characterful and delicious coffees and teas in the world, and to do so in a way that is equitable and sustainable for the people who grow them. We see ourselves as storytellers, and the medium is flavor. Each product page on our site is a deep dive into the farm, the farmer, the altitude, and the processing that make that specific lot unique. Second, to master the craft of roasting and blending to unlock the full potential of every bean and leaf. Our roastery is a laboratory of flavor, constantly experimenting and refining. We don't believe in a one-size-fits-all "dark roast" or "light roast"; we believe in an "optimal roast" that is unique to each coffee. Third, to deliver this peak experience to our customers with a level of freshness and service that is unmatched. We are fundamentally a technology-enabled craft company, using digital tools to manage a complex, fresh-focused supply chain, but never losing the human touch. Our team is our greatest asset. From our Q Grader who can identify the origin of a coffee by aroma alone, to our customer service specialist who can patiently walk a newcomer through their first pour-over, everyone at Aroma Delivered shares a deep and abiding love for what we do. We are here to elevate your daily ritual.

Curated for Your Cup

Explore some of our most beloved coffees and teas, hand-selected by our team for their exceptional quality and unique flavor profiles.

Bag of Ethiopian Radiance coffee beans

Ethiopian Radiance

Single-Origin Coffee

From the Yirgacheffe region, the birthplace of coffee, this washed-process heirloom varietal is a beacon of flavor. It presents an intensely aromatic cup with a delicate, tea-like body. Expect vibrant top notes of bergamot, lemongrass, and ripe peach, followed by a sweet honeysuckle finish. It’s an ethereal and complex coffee that performs exceptionally well as a pour-over, where its nuanced acidity and floral character can truly shine. We roast it light to preserve these delicate compounds, creating a cup that is bright, clean, and unforgettable. It's the perfect morning coffee to awaken the senses and start the day with clarity and inspiration. A true representation of what makes Ethiopian coffees so revered worldwide.

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Bag of Golden Dragon Oolong tea

Golden Dragon Oolong

Artisanal Tea

Sourced from the high mountains of Taiwan, this is an exemplary oolong tea, masterfully oxidized to about 40%. The tightly rolled leaves unfurl during infusion to release a symphony of aromas and flavors. The initial steep yields a luscious, buttery mouthfeel with dominant notes of baked apricot, toasted pecan, and a hint of gardenia. Subsequent infusions reveal deeper layers of complexity, with hints of roasted honey and a lingering mineralic finish characteristic of its high-altitude terroir. This tea is a journey in a cup, evolving with each pour. It's a testament to the skill of the tea master and the quality of the leaf. Perfect for a mindful afternoon tea session, it can be steeped multiple times, offering a new experience with each infusion.

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Bag of Midnight Espresso Blend coffee beans

Midnight Espresso Blend

Signature Coffee Blend

Our flagship espresso blend is the result of countless hours of testing and refinement. It’s a harmonious marriage of a full-bodied, chocolatey Brazilian bean and a sweet, fruity Colombian bean, roasted to a medium-dark profile. This blend is engineered to be both forgiving for the home barista and exceptional in a professional setting. As an espresso, it pulls a beautiful shot with thick, persistent crema, showcasing flavors of dark chocolate, molasses, and brandied cherry, with a clean, low-acidity finish. It also serves as a fantastic base for milk drinks like lattes and cappuccinos, cutting through the milk with its rich, syrupy body without any bitterness. It's the reliable, delicious, and versatile workhorse of our coffee lineup, beloved by all.

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Words from Our Community

Don't just take our word for it. Here's what our customers have to say about their Aroma Delivered experience.

"I'm a self-proclaimed coffee snob, and Aroma Delivered has completely blown me away. I ordered the Ethiopian Radiance, and it arrived two days after its roast date. The moment I opened the bag, my kitchen was filled with this incredible floral, peachy aroma. Brewing it with my V60 was a revelation. The flavor clarity is just off the charts. It's not just coffee; it's a genuine tasting experience. The website is easy to use, the delivery is fast, and the fact that it's carbon-neutral is a huge bonus. I've cancelled all my other coffee subscriptions. This is it. This is the one. The level of detail on their product pages about the farm and tasting notes is also something I really appreciate. It shows they truly care about their product and their customers' experience."

Jessica L. San Francisco, CA
★★★★★

"As a busy professional, I live on coffee, but I was tired of the stale, bitter stuff from the supermarket. I stumbled upon Aroma Delivered and decided to try their Midnight Espresso Blend for my home espresso machine. Game changer! My morning lattes have gone from a necessity to a luxury I look forward to. The beans are so fresh, and they produce the most beautiful, thick crema. The flavor is so rich and chocolatey without any of the burnt taste I used to get. The delivery is incredibly reliable, and the packaging is top-notch. I even had a question about my grind setting, and their customer service was so helpful and knowledgeable. It's clear these people are passionate about coffee. I can't recommend them enough. Worth every single penny."

David C. Chicago, IL
★★★★★

"I'm more of a tea person, and I'm so glad I found a company that gives tea the same respect as coffee. I ordered the Golden Dragon Oolong and the Jasmine Pearl Green Tea. The quality is simply sublime. The oolong has this incredible creamy, honeyed flavor that just keeps developing with each steep. It's what I drink when I need a moment of calm and focus in my day. The packaging keeps the leaves so fresh, and the aroma is heavenly. What really impressed me was the sustainability aspect. Knowing my order is carbon-neutral and that the packaging is recyclable makes me feel good about my purchase. This is a company with a conscience and an amazing product. I'm a loyal customer for life."

Maria G. Miami, FL
★★★★★

Innovations & Milestones

We're constantly pushing the boundaries of what a coffee and tea provider can be. Here are some of our proudest accomplishments.

Proprietary 'Aroma-Lock' Roasting

In 2024, after 18 months of intensive research and development, our team perfected a new roasting protocol we call 'Aroma-Lock'. This isn't a single technique, but a system of modulating heat application and airflow at critical stages of the Maillard reaction and sugar caramelization. By carefully controlling the roast curve, we can enhance the development of desirable volatile aromatic compounds while minimizing their loss through the exhaust. This results in a coffee that is significantly more aromatic and retains its "just roasted" character for a longer period. This patented process allows us to deliver a sensory experience that is quantifiably more vibrant and complex than conventional roasting methods. It represents our commitment to leveraging science to serve the art of flavor.

The 'Terroir' Project Digital Platform

We believe that coffee is a product of place, or 'terroir'. To bring this concept to life, we launched The Terroir Project, an interactive digital platform. Every bag of our single-origin coffee comes with a QR code. Scanning it takes you to a rich, immersive webpage dedicated to that specific coffee's origin. It features 360-degree videos of the farm, interviews with the producers and their families, detailed data on soil composition and microclimate, and a visual flavor map. This platform transcends a simple product description; it's a tool for education and connection, fostering a deeper appreciation for the journey from farm to cup. It has been praised by industry publications as a new benchmark for transparency and consumer engagement in the specialty coffee world.

Zero-Waste Roastery Certification

Sustainability is a core value, not a marketing gimmick. In early 2025, our roastery and fulfillment center achieved official Zero-Waste-to-Landfill certification. This was a monumental effort that involved rethinking every aspect of our operations. Coffee chaff, a major byproduct of roasting, is now donated to local urban farms for use as compost. The jute bags that our green coffee arrives in are upcycled into new products through a partnership with a local artisan collective. We implemented a rigorous sorting system for all materials and switched to suppliers who use minimal or reusable packaging. This achievement demonstrates that a high-growth, quality-focused business can and should operate in harmony with the environment. It is a testament to our team's dedication to making a positive impact beyond the cup.

Why Choose Aroma Delivered?

Experience a service designed around you, delivering unparalleled quality, convenience, and a commitment to a better world.

Unrivaled Freshness

The single most important factor in coffee and tea quality is freshness. Commercial coffee can sit in warehouses and on store shelves for months, losing its precious aromatic compounds and developing a stale, woody taste. We have completely re-engineered the supply chain around this principle. Our coffee is roasted to order, meaning the beans you receive were likely roasted within 48-72 hours of you clicking 'confirm'. Our nitrogen-flushed, valved bags stop the aging process in its tracks. This isn't just slightly fresher coffee; it's a fundamentally different product, bursting with the vibrant flavors and aromas that the roaster intended. You will taste the difference in your very first cup—it's the closest you can get to drinking coffee straight from the roastery.

Expert Curation

The world of specialty coffee and tea can be overwhelming. With thousands of origins, varietals, and processing methods, how do you choose? That's where we come in. Our team, led by certified experts, does the hard work for you. We taste hundreds of samples to find the true gems—the coffees and teas that offer a unique, memorable, and delicious experience. We provide clear, unpretentious tasting notes and brewing guides to help you explore. Whether you know exactly what you want or you're looking to discover something new, you can trust our selection. We are your personal guides to the world's best brews, ensuring you never have to waste money on a disappointing bag of coffee again. It's discovery without the risk.

Ultimate Convenience

We combine the quality of a high-end artisanal roaster with the convenience of a modern tech company. No more last-minute trips to the store only to find a poor selection. With just a few clicks, you can have world-class coffee and tea delivered directly to your doorstep. Our flexible subscription service ensures you never run out. You can easily customize your order, change your frequency, skip a delivery, or cancel anytime—no hassle, no hidden fees. The entire experience, from browsing our collections to tracking your package, is designed to be seamless, intuitive, and respectful of your time. We handle the logistics so you can focus on the most important part: enjoying a perfect cup.

Our Pledge for a Better Planet

Our commitment to quality extends beyond our products to the health of our planet and the well-being of our communities.

At Aroma Delivered, we recognize that our business is intrinsically linked to the Earth's resources. We have a profound responsibility to be stewards of the environment and to operate in a way that promotes sustainability at every level. This is not a trend for us; it is a foundational principle that guides our decisions, from the farms we partner with to the packaging we use. Our pledge is a public commitment to continuous improvement and radical transparency in our environmental and social impact.

Ethical Sourcing and Fairer-than-Fair Trade

Our commitment begins with the people who grow our coffee and tea. The "Direct Trade" model is the cornerstone of our sourcing. By working directly with farmers and cooperatives, we can ensure that a significantly larger portion of the final price goes back to them. This empowers them to invest in sustainable farming practices, such as water conservation techniques, organic fertilization, and the preservation of shade canopies that promote biodiversity. We don't just buy from our partners; we invest in them, providing resources and support for projects that improve both crop quality and quality of life.

Carbon-Neutral Operations

We are proud that our entire operation, from roastery to final delivery, is 100% carbon neutral. We've conducted a thorough audit of our carbon footprint, accounting for energy usage in our facilities, employee commutes, and, most significantly, the shipping of every single order. We then purchase certified carbon offsets from reputable projects focused on reforestation, renewable energy generation, and methane capture. This means that your enjoyment of our products carries no net carbon cost to the planet. We are constantly working to reduce our initial emissions as well, through energy-efficient equipment like our Loring roaster and by optimizing our shipping logistics.

Revolutionizing Packaging

Packaging is one of the biggest environmental challenges in our industry. We have invested heavily in finding solutions that don't compromise freshness or sustainability. Our mailer boxes are made from 100% recycled and recyclable materials. Our signature coffee bags, while necessarily complex to protect the product, are part of a take-back program we are pioneering. We are also actively funding research into fully compostable high-barrier materials. Our goal is to have a completely circular packaging system by 2028. This is a journey of innovation, and we are committed to leading the industry towards a waste-free future. When you choose Aroma Delivered, you are supporting a company that is actively working to solve these complex problems.

A hand holding a coffee seedling, representing growth and sustainability.