Let's Connect
Have a question, a partnership idea, or need help with an order? Our passionate team is here to assist you with expertise and care.
Direct Lines to Our Roastery
We're eager to help. For the fastest response regarding an existing order, please have your order number ready when you call or include it in your message. We are committed to providing you with timely and helpful support.
Roastery Hours
Mon - Fri: 9:00 AM - 5:00 PM (PST)
Tasting Room open Sat: 10 AM - 2 PM
Send Us a Message
Use this form for non-urgent inquiries. We aim to respond within one business day.
Wholesale & Partnerships
Elevate the coffee and tea experience for your customers.
We partner with cafes, restaurants, hotels, and specialty grocers who share our commitment to quality and traceability. When you partner with Aroma Delivered, you get more than just exceptional beans and leaves; you get a dedicated support system. Our wholesale program includes comprehensive staff training on brewing techniques and product knowledge, access to our exclusive single-origin lots, and competitive pricing.
We believe that a great cup of coffee can define a customer's experience at your establishment. Let us help you build a coffee program that stands out for its quality, consistency, and compelling story. Reach out via our contact form (select "Wholesale & Partnerships") to start the conversation.
Learn More About WholesaleQuick Answers
Before you write, your question might be answered here.
Once your order is dispatched (typically within 24 hours of placing it), you will receive a shipping confirmation email that contains your tracking number. You can click the link in the email or enter the tracking number on the carrier's website to see the real-time status of your delivery.
You have full control over your subscription! Simply log in to your account on our website. From your account dashboard, you can easily change your coffee or tea selection, adjust the delivery frequency, skip your next scheduled shipment, or cancel your subscription entirely. All changes must be made at least 48 hours before your next scheduled charge date.
Due to the perishable nature of coffee and tea, we do not accept returns. However, your satisfaction is our priority. If you are unhappy with your coffee or tea for any reason, please contact us using the form above (select "Order Support") within 14 days of receipt. We'll work with you to find a solution, which may include sending a different product we think you'll love or providing a store credit.
Currently, we ship to all 50 states within the United States and to Canada. We are actively exploring options to expand our shipping to other international destinations. Please sign up for our newsletter to be the first to know when we expand our shipping zones!